ID Issue Title Issue Description Type Severity Date Opened
Date Closed
Status Owner
1 Training Plan for Minnow Managers on Reward App

Cito Comp team does not plan on having true training sessions with managers on new Reward application for the annual review. There could be a backlash of help desk calls on the application, tying up Cito Comp team resources.

Training High 10-24-2024
11-24-2024
Closed Lance Matchett
2 Data Loads into Reward app causing errors

Cito Comp loaded new BW job code data, and this caused 1200 errors to be logged in the latest data import.

Data High 12-08-2024
12-24-2024
Closed Lance Matchett
3 Cito Comp not following up action items of project

Cito Comp has initiated several actions on the project, but fails to follow up when their participation is needed. Examples: Security settings, admin training, screen layout, requirements confirmation, UAT testing.

Process High 09-25-2024
10-05-2024
Closed Pete Buddig
4 Defects Process not being utilized

Cito comp did not want to do a proper UAT. Now defects being discovered and not being tracked.

Process High 11-28-2024
12-21-2024
Closed Lisa Marie